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Return Policy

If you wish to return a product you have purchased from A&A, you may do so within 15 days from the date you receive it. Any returned product must be in its original packaging, unused and must be shipped to us freight prepaid and insured for the full value. For proper credit to your account include a copy of your invoice and note explaining the reason for the returns. Certain larger machinery (Laser welding machines, PUK welders, engraving machines, etc.) can be returned but would incur a restocking fee anywhere from 10-20%. If you have a question about a particular product and want to check on the specific return policy for that item, please email us at [email protected]  Solutions, chemicals, sheet, wire, casting grains, books, and software are nonrefundable and labeled as such.

Please send all returns to:

A&A Jewelry Supply

Attn: Returns

319 W. 6th St.

Los Angeles, CA 90014